Privacy Policy

This Privacy Policy explains how AGATHON TURİZM ("we", "our", or "us"), operating vipairportTransferAntalya.com, collects, uses, stores, and protects your personal information when you use our website and transfer services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

AGATHON TURİZM is the data controller responsible for processing your personal data collected through vipairportTransferantalya.com.

2. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Telephone number
• Pickup and drop-off locations
• Flight number and arrival/departure details (when applicable)
• Passenger information necessary for your booking
• Billing information
• Payment details (processed securely through our payment providers)
• IP address
• Browser type, device information and operating system
• Cookies and website usage information

3. How We Use Your Information

Your personal data is used to:

• Process and confirm your transfer reservations.
• Provide airport transfer and transportation services.
• Process secure payments.
• Contact you regarding your reservation.
• Provide customer support.
• Improve our website and services.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory obligations.
• Send service updates and promotional communications where permitted by law or with your consent.

4. Legal Basis for Processing

Where applicable under the GDPR, we process your personal data based on one or more of the following legal grounds:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests.
• Your consent, where required.

5. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with:

• Payment service providers.
• Booking and reservation systems.
• Technology and hosting providers.
• Customer support providers.
• Government authorities where required by law.

All service providers are required to process your information securely and only for the purposes specified by AGATHON TURİZM.

6. Cookies

Our website uses cookies and similar technologies to:

• Ensure proper website functionality.
• Improve user experience.
• Analyze website traffic.
• Enhance website security.
• Remember your preferences.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

7. Payment Security

All online payment transactions are protected using SSL (Secure Socket Layer) encryption and processed through secure payment providers.

We do not store your complete credit or debit card details on our servers.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take every reasonable precaution, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services.
• Fulfill contractual obligations.
• Meet legal and tax requirements.
• Resolve disputes.
• Enforce our legal rights.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Restrict processing.
• Object to processing.
• Withdraw consent where applicable.
• Request data portability.
• Lodge a complaint with the relevant supervisory authority.

11. International Data Transfers

If your personal information is transferred outside your country of residence, appropriate safeguards will be applied in accordance with applicable data protection laws.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

13. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

AGATHON TURİZM
Website: www.vipairporttransferantalya.com
Email:      info@agathontravel.com

Sales Agreement

1. General Information

These Terms & Conditions apply to all transfer services provided by Agathon Transfer. By making a reservation, the customer confirms that they have read, understood, and accepted these terms.

Agathon Transfer provides private airport, hotel, and destination transfer services with professional drivers and comfortable vehicles.

2. Reservation

Customers must provide accurate information during the booking process, including:

• Passenger name
• Contact details
• Flight information (if applicable)
• Pick-up location
• Drop-off location
• Transfer date and time
• Number of passengers
• Luggage details

Agathon Transfer is not responsible for delays or problems caused by incorrect information provided by the customer.

3. Transfer Service

Agathon Transfer agrees to provide transportation services according to the confirmed booking details.

The service includes:

• Private vehicle transfer
• Professional driver
• Pick-up and drop-off service
• Passenger assistance

The vehicle type may vary depending on availability, while maintaining the same service quality and capacity requirements.

4. Flight Delays

For airport arrivals, Agathon Transfer monitors flight information when a flight number is provided.

Flight delays caused by airlines or airports will be handled reasonably.

Customers must provide correct flight details to benefit from flight monitoring.

5. Waiting Time

The driver will wait for the passenger at the agreed meeting point.

Included waiting time:

• Airport arrivals: [60 minutes] after landing
• Hotel / address pick-ups: [15 minutes]

Extra waiting time may result in additional charges.

6. Payment

The total transfer price is confirmed before the journey.

Accepted payment methods:

• Cash
• Credit Card
• Bank Transfer
• Online Payment

All prices are based on the confirmed booking details.

7. Cancellation & Refund Policy

Customers may cancel their reservation according to the following conditions:

• Cancellation more than 24 hours before transfer: Full refund
• Cancellation less than 24 hours before transfer: Refund may not be available

Refunds, if applicable, will be processed according to the original payment method.

8. Changes to Booking

Any changes to:

• Pick-up time
• Location
• Passenger number
• Flight information

must be communicated to Agathon Transfer as soon as possible.

Changes are subject to availability.

9. Passenger Responsibilities

Passengers must:

• Be ready at the confirmed pick-up time
• Provide correct travel information
• Respect the vehicle and driver
• Follow safety rules during transportation

Agathon Transfer reserves the right to refuse transportation in cases of unsafe or inappropriate behavior.

10. Luggage

Passengers are responsible for their personal belongings.

Customers must inform Agathon Transfer about large, special, or excessive luggage before the transfer.

Agathon Transfer is not responsible for personal items left in the vehicle.

11. Delays and Force Majeure

Agathon Transfer is not responsible for delays caused by circumstances beyond its control, including:

• Heavy traffic
• Road closures
• Weather conditions
• Accidents
• Airport restrictions
• Government regulations

12. Privacy Policy

Customer information is collected only for booking and service purposes.

Agathon Transfer does not sell or share customer information with third parties except when required by law.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Türkiye.

14. Contact Information

Agathon Transfer
Website:   https://www.vipairporttransferantalya.com/
Email:       info@agathontransfer.com
Phone:     +90 536 324 9471

By completing a reservation, the customer agrees to these Terms & Conditions.