Sales Agreement

1. General Information

These Terms & Conditions apply to all transfer services provided by Agathon Transfer. By making a reservation, the customer confirms that they have read, understood, and accepted these terms.

Agathon Transfer provides private airport, hotel, and destination transfer services with professional drivers and comfortable vehicles.


2. Reservation

Customers must provide accurate information during the booking process, including:

  • Passenger name
  • Contact details
  • Flight information (if applicable)
  • Pick-up location
  • Drop-off location
  • Transfer date and time
  • Number of passengers
  • Luggage details

Agathon Transfer is not responsible for delays or problems caused by incorrect information provided by the customer.


3. Transfer Service

Agathon Transfer agrees to provide transportation services according to the confirmed booking details.

The service includes:

  • Private vehicle transfer
  • Professional driver
  • Pick-up and drop-off service
  • Passenger assistance

The vehicle type may vary depending on availability, while maintaining the same service quality and capacity requirements.


4. Flight Delays

For airport arrivals, Agathon Transfer monitors flight information when a flight number is provided.

Flight delays caused by airlines or airports will be handled reasonably.

Customers must provide correct flight details to benefit from flight monitoring.


5. Waiting Time

The driver will wait for the passenger at the agreed meeting point.

Included waiting time:

  • Airport arrivals: [60 minutes] after landing
  • Hotel / address pick-ups: [15 minutes]

Extra waiting time may result in additional charges.


6. Payment

The total transfer price is confirmed before the journey.

Accepted payment methods:

  • Cash
  • Credit Card
  • Bank Transfer
  • Online Payment

All prices are based on the confirmed booking details.


7. Cancellation & Refund Policy

Customers may cancel their reservation according to the following conditions:

  • Cancellation more than 24 hours before transfer: Full refund
  • Cancellation less than 24 hours before transfer: Refund may not be available

Refunds, if applicable, will be processed according to the original payment method.


8. Changes to Booking

Any changes to:

  • Pick-up time
  • Location
  • Passenger number
  • Flight information

must be communicated to Agathon Transfer as soon as possible.

Changes are subject to availability.


9. Passenger Responsibilities

Passengers must:

  • Be ready at the confirmed pick-up time
  • Provide correct travel information
  • Respect the vehicle and driver
  • Follow safety rules during transportation

Agathon Transfer reserves the right to refuse transportation in cases of unsafe or inappropriate behavior.


10. Luggage

Passengers are responsible for their personal belongings.

Customers must inform Agathon Transfer about large, special, or excessive luggage before the transfer.

Agathon Transfer is not responsible for personal items left in the vehicle.


11. Delays and Force Majeure

Agathon Transfer is not responsible for delays caused by circumstances beyond its control, including:

  • Heavy traffic
  • Road closures
  • Weather conditions
  • Accidents
  • Airport restrictions
  • Government regulations

12. Privacy Policy

Customer information is collected only for booking and service purposes.

Agathon Transfer does not sell or share customer information with third parties except when required by law.


13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Türkiye.


14. Contact Information

Agathon Transfer
Website:   https://www.vipairporttransferantalya.com/
Email:       info@agathontransfer.com
Phone:     +90 536 324 9471

By completing a reservation, the customer agrees to these Terms & Conditions.