How will I recognize my driver at the airport?
After collecting your luggage and exiting the terminal, your driver will be waiting at the designated meeting point holding a sign with your name. We will also send detailed meeting instructions before your arrival.
What happens if my flight is delayed?
We monitor flight schedules in real time. If your flight is delayed, your driver will adjust the pick-up time accordingly and wait for your arrival at no additional cost.
Do you provide transfers at night or early in the morning?
Yes. Agathon Travel operates 24 hours a day, 7 days a week. No matter when your flight arrives or departs, we can arrange your transfer.
What can I do if the flight time changes?
No problem. If your flight time changes, please let us know as soon as possible. We monitor flight schedules whenever possible and will adjust your transfer according to the updated arrival time. Please send us your new flight details so we can update your reservation.
Is There a Baby Seat in the Car?
You can choose a baby seat from the reservation form. We have a variety of seats for all ages and it is free.
What happens if I lose my luggage?
If the luggage is lost, please write to us via Whatsapp, if there is no internet, you can ask the attendant to call us. We will continue to wait for you without asking for additional fees. Contact: +905363249471
How Can I Find a Car at the Hotel?
Our driver will meet you at the hotel reception or at the designated pickup point. We will send you the vehicle details and driver's contact information before your pickup time, making it easy for you to find the car.
How Can I Find You at the Airport?
After you collect your luggage and exit the terminal, our driver will be waiting for you at the meeting point with a sign displaying your name. We will also send you detailed meeting instructions and the driver's contact information before your arrival.
What Should I Do If My Flight Is Delayed?
We follow the plane with the Flight Code. In all cases, the driver will be waiting at the exit.
Can I Cancel or Make Changes?
Yes, you can cancel or modify your reservation. Please contact us as soon as possible with your booking details. Cancellation and change policies may vary depending on the booking conditions, so we will be happy to assist you